Our Returns Policy

If you are a customer in the UK or the European Union (EU), you get 14 calendar days under law to cancel your order if you change your mind. However, we may, in our sole discretion, offer you a longer period for returns from time to time. This cancellation period starts from the day after you receive your order. If your order is split into more than one delivery, then the cancellation period will start on the day after you have received all the products in your order. 

Returned Products must be sent to us within 14 days from the date you notify us of your intention to return the product(s)

Returned product(s) shoould be sent back to us in their orignal condition, together with the original packaging and all tag(s). 

All product(s) will be inspected on return. Please becareful with the product(s) and do not wear product(s) that could mark or scent a product

Returned product(s) must be unworn and unwashed

We will not accept returned product(s) that show any signs of having been worn or washed, including where the product(s) is stained or otherwise marked or damaged. 

If a product is returned to us that has been worn, used, damanged, or is otherwise in an unsaleable condition, we reserve the right to refuse your refund. Alternatively, we reservce the right to reduce your refund value to reflect any reduction in the value of a product.

International Returns

For international returns, you can send your items back by using post office counters. Please do not post the package without obtaining a receipt of postage. Keep your receipt of postage safe as you will need this as your proof of return. We don't refund delivery costs on international orders.

Return and Refund process time

Once you make your return and its received by us, we will get to work on processing your return as soon as we can and issue any refunds due to you back to your original payment method.